misang178 Privacy Policy: How We Handle Your Account Data
Your account data on misang178 is handled with clear rules about what we collect, how we use it, and what choices you have. This policy applies to your account activity, wallet transactions through GoPay, ShopeePay, and LinkAja, and your use of the lobby — subject to local law and eligible regions in Indonesia.
Account data protection
GoPay, ShopeePay, LinkAja wallet scope
Your rights, clearly stated
Contact path for data questions
LINGKUP DATA KAMI
What Data We Collect and Why
When you open an account on misang178, we collect the information needed to run it: your registration details, login activity, transaction records tied to your chosen payment method, and your session history in the lobby. For wallet payments — GoPay, ShopeePay, or LinkAja — we record the transaction reference and amount; we do not store your full wallet credentials. We use this data to operate your account, verify transactions, respond to support requests, and detect irregular activity. We do not sell your personal data to third parties. Where local law in Indonesia requires us to share data with a regulatory authority, we follow that obligation and note it in the relevant account record. Data we hold is kept only as long as your account remains active or as required by applicable law. You can check the retention period that applies to your account type by contacting our support team through the channels listed on this page.
GoPay Transactions
Transaction references from GoPay payments are logged in your account history. We record the reference ID and amount only — your GoPay wallet PIN and full credentials are never stored on our side.
ShopeePay Records
ShopeePay deposit and withdrawal references are tied to your account wallet. The record shows date, amount, and status. You can view this directly in your account transaction history after login.
LinkAja Activity
LinkAja transfers generate a reference entry in your account log. This entry is visible in your wallet history and is used only for transaction verification and support queries.
Login and Session Data
We log login timestamps, device type, and session duration to keep your account secure and to investigate any access you did not authorise. This data is not used for marketing profiling.
CAKUPAN KEBIJAKAN INI
Where This Policy Applies and What It Covers
This policy covers your misang178 account directly — the data you give us when registering, the activity logged while you use the lobby, and the transaction records linked to your payment method. It does not extend to third-party services you connect externally. Game content from studios such as PG Soft, Pragmatic Play, and Spadegaming is delivered through their own platforms; their own data practices apply to any interaction handled on their side. Payment processors for GoPay, ShopeePay, and LinkAja operate under their own privacy terms once a transaction leaves our system. Availability of all services depends on local law and eligible regions in Indonesia.
Account Access
Covers registration data, login records, session history, and any profile details you submit. All of this is held under this policy and subject to your access and correction rights.
Wallet Transactions
Covers transaction references generated by GoPay, ShopeePay, and LinkAja payments through your account. The scope ends where your wallet provider's own system begins.
Lobby and Game Activity
Covers your browsing and game session data within the misang178 lobby. Game content is supplied by studios; data generated solely within a studio's own platform falls outside our direct control.
Third-Party Services
Links or services outside misang178 — including payment processors and game providers — operate under their own policies. We are not responsible for how those external parties handle your data.
HAK AKUN ANDA
Your Practical Rights Under This Policy
You have the right to ask what personal data we hold on your account, to request a correction if something is wrong, and to raise a question about how your data is being used. The most direct path is through the account dashboard after login — your transaction history, registered details, and contact preferences are all visible there. If you need to update your registered email or linked payment method, the account settings section shows the steps to follow. For questions that go beyond what the dashboard covers — such as a data deletion request or a question about retention — reach out through the support contact listed in the section below. We aim to respond to all data-related requests within the timeframe required by applicable law in Indonesia. You are not required to justify a basic access or correction request; simply identify your account and the specific record in question.
Review Your Records
Log in and open the account dashboard. Your transaction history, session log, and registered details are all available there without contacting support.
Correct Account Details
Account settings let you update your registered name, email address, and linked payment method. Follow the fields and verification steps shown on that page.
Raise a Data Question
For questions about how a specific piece of data is used or retained, contact support with your account ID and the record in question. The support channels are listed in the next section.
Request Data Deletion
If you wish to close your account and request deletion of personal data, submit the request through the support contact form. Processing follows the timeline required under applicable Indonesian law.
KONTAK PRIVASI
How to Reach Us About This Policy
If you have a question about this privacy policy, a request related to your account data, or need to report something unusual on your account, use one of the contact paths below. Include your account ID and a clear description of the data question so we can find the right record and respond accurately.
Support Chat
Open the live support chat from your account dashboard after login. This is the fastest path for data correction requests and transaction queries tied to GoPay, ShopeePay, or LinkAja.
Email Contact
Send your data request or privacy question to our support email address listed in the account help section. Include your registered account ID and the specific record you are asking about.
Account Help Page
The account help section inside your dashboard covers common data questions, correction steps, and the form to submit a deletion or retention query without contacting support directly.
KEAMANAN DATA AKUN
How We Protect and Manage Your Data
Account security on misang178 starts with how we store data: passwords are hashed and never stored in plain text, and session tokens expire after a period of inactivity. For wallet transactions through GoPay, ShopeePay, and LinkAja, we log only the reference data needed for verification — not your full wallet credentials. Cookies on the site are used for session management and to keep you logged in across pages; you can manage cookie preferences through your browser settings. We do not use cookies to build advertising profiles. Data retention follows the timeline required by applicable Indonesian law; once that period ends, account data is removed from active systems. If you believe your account has been accessed without your authorisation, the account dashboard has a session history view where you can see recent login activity and raise a flag to support.
Password and Session Security
Passwords are stored as hashed values only. Session tokens expire after inactivity. You can view active sessions in your account dashboard and revoke any you do not recognise.
Cookie Management
We use session cookies to keep your lobby experience continuous. No advertising or cross-site tracking cookies are set. Browser settings on your device let you review and clear cookies at any time.
Data Retention
We keep account data only as long as your account is active or as required under applicable Indonesian law. The retention period for your account type is available from support on request.
Unauthorised Access Response
If you see a session in your account history that you did not start, contact support immediately with your account ID and the session timestamp shown in the dashboard log.
PERTANYAAN UMUM
Common Questions About This Privacy Policy
These are the questions we hear most often about account data, cookies, and your rights under this policy.
What personal data does misang178 collect when I open an account?
We collect your registration details, login activity, session history in the lobby, and transaction references from your linked payment method — GoPay, ShopeePay, or LinkAja. We do not collect your wallet PIN or full payment credentials.
Can I see all the data misang178 holds on my account?
Yes. Log in and open your account dashboard. Transaction history, session logs, and registered details are all visible there. For data held outside the dashboard view, contact support with your account ID and we will identify the relevant records.
How do I correct wrong information on my account?
Open account settings after login. You can update your registered name, email, and linked payment method from there. Follow the fields and verification steps shown on that page. If a field is locked, contact support and describe which record needs correcting.
Does misang178 share my data with game studios like PG Soft or Pragmatic Play?
Game studios supply content to the lobby but do not receive your personal account data from us. Data generated within a studio's own game environment is subject to that studio's own practices, which fall outside the scope of this policy.
How long does misang178 keep my account data after I close my account?
We follow the retention timeline required by applicable law in Indonesia. Once that period ends, your data is removed from active systems. Contact support to ask about the specific retention period that applies to your account type.
Who do I contact if I think someone accessed my account without permission?
Open your account dashboard and check the session history log for login activity you do not recognise. Then contact support immediately with your account ID and the timestamp of the suspicious session. We will investigate and advise on next steps.